Health Insurance Broker Takes More Calls On Affordable Healthcare Act

6:08 PM, Oct 14, 2013   |    comments
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The online exchange is available for health insurance for millions of Americans across the country.

And one local health insurance broker business says the Affordable Care Act is giving him a chance to help people get insurance.

At First Benefits, an insurance business in Macon, broker John Dukes says they're getting calls daily about the Affordable Care Act.

Even though people can go online for the exchange, he says people are calling First Benefits for their expertise to navigate through the process. 

"I would think it's a positive opportunity for us. I think a lot of people are calling in, and it gives us the opportunity to talk with people now. We don't always have all the answers at this moment, but it does give us a chance to speak with them and direct them in the right direction," said Dukes. 

Duke said they've been trained on how to go through the process. 

"We have got training and certification to go onto the Health and Human Services website, and we can plug-in the individuals income level, the family size," said Duke, "Then at that point we can discuss the different options and make a decision on what they think is best for their situation."

But Dukes says, even they don't have all the answers.

Questions remain on how the government shutdown and what's going in Washington will affect the Affordable Care Act. 

"I think the shutdown puts a little damper on things, and we are not quite sure what's going to happen there. And we just kind of need to figure out what's going to happen there, figure out what the penalties are going to be, what the deadline is going to be. We have answers to some of those things, but are they going to implement it. And when are they going to implement it," said Dukes.

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