GET ANSWERS: How to Stop a Telemarketer From Calling

6:40 PM, Feb 27, 2012   |    comments
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In 2009 the Federal Trade Commission passed a law prohibiting telemarketers from using recorded messages instead of a live person. That's according to Sana Chriss from the FTC's Atlanta office.

In this week's Get Answers, we show you how you can stop telemarketers from calling.

Leah Smith says she signed up for the "Do Not Call Registry" but says she's still getting calls. She asked us, 'How do you stop a telemarketer from calling?'

Registering with the national "Do Not Call" list will limit the telemarketing calls you receive. The registry is managed by the Federal Trade Commission and signing up is free.

To sign up, go to and click on register now.
You can add up to three numbers at a time, and cell phone numbers are eligible.

To verify your request the site also asks for your email address.

Telemarketers are required by law to check the registry once a month and remove phone numbers on the list from their call list. But if your number has been on the list for a month, and you're still receiving calls, you can report it to the Federal Trade Commission. Go to their website or call 1-888-382-1222.

There are some telemarketers you can't avoid. Calls from political organizers, charities or pollsters aren't included by the "Do Not Call Registry." Also, calls from businesses where you have bought items or expressed agreement in writing to receive their calls aren't included. If you don't want to receive these calls, ask if they will remove you from their personal calling list.

Remember, the FTC will never call you to ask if you want to be added to their registry.

If you have a question you'd like us to get answers. Go to our website and look for the Get Answers link under the features tab. We could feature your question.

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